Program Overview
The Supportive Housing and Resident Services (SHRS) Academy provides practical tools, meaningful connections, and diverse learning opportunities to help professionals succeed—and help residents thrive.
We offer:
* Interactive Workshops
* Peer Learning Spaces
* Industry Networking * Annual Training Institute
SHRS Academy creates a collaborative environment where professionals can share challenges, exchange ideas, and grow together.
Who is it for
SHRSA fills a critical gap for those working in:
* Resident Services Providers
* Supportive Services Staff
* Property Management Professionals
“By bringing organizations together, SHRSA helps you learn best practices, stay current on industry trends, and gain tools to improve program outcomes”
SHRSA In Action
Where community needs meet real solutions
In an ever-changing nonprofit landscape, professionals working in affordable and supportive housing must continuously adapt to evolving laws, regulations, funding shifts, and external factors that can directly impact residents—often with little notice. That’s where we come in.
SHRSA in Action is a dynamic, responsive forum designed to address urgent community needs as they arise. By bringing together service providers, housing professionals, and key resource partners, this space fosters real-time information sharing and collaboration.
Together, we create a coordinated and informed response—so that the communities we serve receive the support they need, when they need it most.
SHRSA Institute
San Diego Housing Federation successfully hosted the second SHRSA Institute on January 28, 2026, an all day training event convening over 100 professionals from a variety of sectors. The Institute provided critical, interactive training focused on essential sector challenges, including:
Geriatric Mental Health - Navigating Emotional Health Needs and Resources
Workforce Agencies & Resident Services Working Together
Homelessness 101 - Myths about homelessness, coordinated entry system, trauma in transition, challenges of being housed.
Empowering Recovery: Peer Support Perspectives in Supportive Housing
Featured Keynote Speaker, Keith E. Lyons, emphasized the critical importance of self-care for service professionals. He framed self-care not as a luxury but as an essential component of effective, sustainable service delivery—particularly for those working in high-demand, emotionally taxing roles.
Peer support perspectives panel
Presenters:
Jeffery Najarian - Wellness Coordinator Manager, with Wakeland Housing and Development
Vincent McIntyre – Peer Support Case Manager, Alpha Project
Heather Basten - Peer Support Specialist, COSD Strength Based Case Management
Sara Gray - East County Behavioral Health Center
Policy Update
Presenters:
Simone Ruff - CSH
Dante Golden - San Diego Housing Federation
Keynote Speaker: The Anxious Mammal
Presenters:
Keith E. Lyons