De-Escalation Training

This workshop will focus on how to recognize signs of mental distress and trauma and how to effectively support and engage with individuals in distress through de-escalation techniques.

In this webinar you will learn how to:

• Develop a trauma-informed approach to de-escalation, including awareness of how racialized trauma can present itself.

• Set professional boundaries as a means to keep all parties safe in a challenging situation.

• Apply key elements of de-escalation strategies.

Workshop Presenter:

• Bernie Miles, CSH