RSSN Virtual Workshop: The ART of Inclusive Communication - Handling Hot Topics
As residents are engaging with each other and with support staff once again after a long period of isolation, hot topics like politics, COVID-19, and ideological differences are bubbling up to the surface. Join the National Conflict Resolution Center in an interactive workshop on how to find common ground with people who are politically or otherwise different from you- without sacrificing your values in the process! You will also learn how to be aware of the biases that get in the way of dialogue, and how to communicate effectively when triggered, and support residents to do the same. Through this practical, skill-building workshop, we look at how respectful communication can effectively address difficult, and sometimes inappropriate comments from others, especially when communicating about political or ideological differences. Participants will leave with confidence in navigating tough conversations, virtually and in-person.
This workshop is supported by the County of San Diego HHSA as part of the Live Well Exchange initiative.
Mahealani Yoshida was born and raised in Kealakekua on the Island of Hawai'i. Coming to San Diego to attend SDSU, Mahealani had the opportunity to participate in an NCRC workshop as a student leader. She has been a trainer with NCRC since 2015. Mahealani is passionate about embracing individuality and helping others navigate multi-cultural landscapes. She has enjoyed working closely with many different people in the community and has personally grown from the skills that she teaches. With a Masters in Communication from San Diego State University, Mahealani specializes in college workshops as one of NCRC’s Lead Trainers
Dr. Toni Herndon is an enthusiastic corporate trainer and holistic leadership coach who brings over 10 years of experience generating transformative possibilities for both individuals and organizations. She has offered several years of service to NCRC in the capacity of mediator, and now enjoys making a difference in the community through various facilitated NCRC workshops. She is also an adjunct professor at Point Loma Nazarene University offering courses in interpersonal communication, emotional intelligence, leadership, and cultural awareness. Additionally, Toni is an in-demand consultant working with many companies large and small to explore areas of respectful workplace behavior, personal development, DISC communication style assessment, conflict resolution, and even in the art of business storytelling. Her goal is to encourage leaders and organizations to guide from a more heart-centered and inclusive place while allowing each individual to shine their personal best.