2021 COVID-19 AFFORDABLE AND SUPPORTIVE HOUSING SHARING AND INFORMATION SESSION 6
Active Engagement and De-escalation
Focused on recognizing signs of mental distress and trauma and how to effectively support and engage with individuals in distress through de-escalation techniques.
In this webinar you will learn how to:
Develop a trauma-informed approach to de-escalation, including awareness of how racialized trauma can present itself
Set professional boundaries as a means to keep all parties safe in a challenging situation
Apply key elements of de-escalation strategies
Speakers:
Bernie Miles and Arianna Saunders