Resident Services Support Network (RSSN)
Resident services staff are among the most valuable staff members in ensuring a successful affordable housing community and supporting the success of individual residents.
The mission of the Resident Services Support Network is to provide Affordable Housing Resident Services professionals with meaningful and practical support through educational forums, networking opportunities, and peer learning in order to see residents flourish.
Introducing 2017 Resident Services Training Series
The Resident Services Support Network (RSSN) is pleased to introduce the 2017 Resident Service Institute and Certification Program, a combination of monthly workshops and intensive Institute learning.
The 2017 RSSN Training Series is designed to provide specialized and foundational training for professionals in the field of Resident Services within Affordable Housing. Each month leading up to the Resident Services Institute, the RSSN will offer one workshop on a specific topic relevant to our unique service industry. Registration for workshops is free and will be held monthly with further description of the topics listed below.
Participate at the level that meets your needs. Attend a single workshop or work towards Certification. Certification is available to those who attend five of the eight workshops AND the Resident Services Institute with a small processing fee when registering for the Resident Services Institute.
August 31st, 2017- Mandated Reporter Training
Previous Workshops and Events:
February 22nd, 2017- Mental Health Certification
April 26th, 2017- Administrative Professionals’ Day
May 18th, 2017- Services for Seniors: Walk a Mile in Their Shoes
June 22nd, 2017- Trauma Informed Services and Community Building
Workshop presentations and materials found here.
For the 2016 Resident Services Institute available materials see below:
The mission of the Resident Services Support Network (RSSN) is to provide Affordable Housing Resident Services professionals with meaningful and practical support through educational forums, networking opportunities, and peer learning in order to see residents flourish.